Privacy Policy

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Effective Date:  November 21, 2024

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This privacy policy explains how Shan-Gri-La Farm, LLC collects information about its customers, prospective customers, and visitors to its website and in connection with the use of an SMS Service which we make available to You. This policy also tell You about Your privacy rights and how the law protects you.

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By using this Service, You agree to the terms of this Policy. 

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Interpretations and Definitions

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The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural form.

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Definitions

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For purposes of this Privacy Policy:

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Account means a unique account created for You to access Our Service or parts of Our Service.

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Company (referred to as either "the Company," "We," "Us" or "Our" in this Agreement) refers to Shan-Gri-La Farm, LLC, 6176 Haring Rd., Perkasie PA 18944

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Service refers to the Website and/or SMS Messaging

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You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

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Personal Information is information that individually identifies you, such as Your mobile phone number, legal name, user/screen name, as well as any Personal Information that you choose to include in messages you send through the Service.

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Collection of Personal Information

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Information collected directly from You:  We may collect Personal Information directly from you, for example through a web form, while taking orders by phone, online, or in-person, while setting up an account with us, when you contact us for customer support, or at checkout. Personal Information that we collect directly from you may include first and last name, mailing address, email address, and telephone number. All information we collect is voluntarily provided to us when you express an interest in obtaining information about us or our products and services, purchase our products and/or services, or otherwise when you contact us.

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Information collected from Your device:  Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from Your device including, for example, Your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website. Our website might also use cookies and similar technologies to enhance your user experience and enable certain features such as keeping track of your order and payment information. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as Your IP address, browser type and version, and email engagement statistics.

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Information collected from Our partners:  We may collect Personal Information about you from Our third-party partners and combine it with other information that we collect. Personal Information from Our partners may include, but is not limited to, demographic information, shopping history, and geographic location.

 

Processing of Sensitive Personal Information:  We do not process Sensitive Personal Information.

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How we process the information we collect:  The information we collect is used to provide, improve, and administer Our Services, communicate with You, for security and fraud prevention, and to comply with law. We may also process Your Personal Information for other purposes with Your consent. We process Your information only when we have a valid legal reason to do so.

 

Sharing of Personal Information:  We may share information in specific situations with specific categories of third-parties and only in situations where it is necessary to do so.

 

Retention of Your Personal Information:  We will retain Your Personal Information only as for so long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Information to the extent necessary to comply with our legal obligations, for example if we are required to retain your data to comply with applicable laws, resolve disputes, and enforce our legal agreements and policies.

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Shan-Gri-La Farm, LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

 

Transfer of Your Personal Information:  Your information, including Personal Information, is processed at Our operating offices and in any other places where the parties involved in processing are located. It means that this information may be transferred to, and maintained on, computers located outside of Your state, province, county, or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

 

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to this transfer.

 

Shan-Gri-La Farm, LLC will take all steps reasonable necessary to ensure that Your Personal Information is treated securely and in accordance with this Privacy Policy. No transfer of Your Personal Information will take place to an organization or country unless there are adequate controls in place including the security of Your data and Personal Information.

 

Disclosure of Your Personal Information

 

Business Transactions:  If Shan-Gri-La Farm, LLC is involved in a merger, acquisition or asset sale, Your Personal Information may be transferred. We will provide notice on Our Website, shangrilafarm.com, before Your Personal Information is transferred and becomes subject to a different Privacy Policy. 

 

Law Enforcement:  Under certain circumstances, We may be required to disclose Your Personal Information if required to do so by law, or in response to valid requests made by public authorities. (e.g., a court or government agency.)

 

Other Legal Requirements

 

We may disclose Your Personal Information in the good faith belief that such action is necessary to:

 

• Comply with legal obligation

• Protect and defend the rights or property of the Company

• Prevent or investigate potential wrongdoing in connection with the Service

• Protect the personal safety of Users of the Service or the public

• Protect against legal liability

 

 Security of Your Personal Information

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Shan-Gri-La Farm, LLC takes precautions to ensure the security of Your Personal Information, including ensuring that our third-party service providers protect the security of Your Personal Information. However, we cannot guarantee that unauthorized personnel will not gain access to Your Personal Information despite our efforts. You should note that in using the Service, Your information will travel through third-party infrastructures which are not under our control such as Our third-party SMS delivery platform and Your carrier network. 

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Children's Privacy

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Our Service does not address anyone under the age of 13 and we do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Information, please contact Us. In the event it is discovered that We have collected Personal Information from anyone under the age of 13 without parent consent, We take steps to remove that Personal Information from Our servers.

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Links to Other Websites

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Our Service may contain links to other websites that are not operated by Us. If you click on a third-party link, You will be redirected to that third-party's site. We advise You to read the Privacy Policy of every site You visit.

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We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party providers.

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Opting In

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A User might opt-in by:

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• Entering their phone number online,

• Sending a Mobile Originating (MO) message containing an advertising keyword,

• Via paper form where the User includes their telephone number, or

• Signing up at a point-of-sale location

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Opting Out

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Shan-Gri-La Farm, LLC's third-party service gives you the ability to opt-out of this Service at any time. Simply reply "Stop" or "Unsubscribe".

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We reserve the right to send You certain communications relating to the Service, such as announcements and administrative messages, without offering You the opportunity to stop receiving them.

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Changes to this Privacy Policy

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We reserve the right to update this Privacy Policy at any time and without notice to You. Updates to Our Privacy Policy will be posted on this page.

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You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they post to this page.

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Contact Us

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If you have any questions about this Privacy Policy, You can contact Us:

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• By Mail:    6176 Haring Rd., Perkasie, PA 18944

• By Email:  info@shangrilafarm.com 

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